Refund & Exchange Policy — Beauty & More GH
At Beauty & More GH, we are committed to providing authentic, high-quality skincare products. Please review our policy carefully before making a purchase.
Returns / Exchanges
- Goods sold are not returnable unless the wrong item was delivered.
- Issues must be reported within 3 days of receiving the order.
- The product must be unused, unopened, and in original condition.
Exchange Policy (No Monetary Refunds)
Beauty & More GH does not provide monetary or financial refunds.
If a mistake occurs with your order (such as receiving the wrong product), we will:
✔ Replace the item with the correct product, OR
✔ Exchange it for another product of equal value.
Non-Exchange Situations
We do not offer exchanges for:
- Change of mind after purchase
- Products that have been used or opened
- Incorrect product selection by the customer
- Requests made after 3 days of delivery
How to Request an Exchange
To report an issue, contact us within 3 days of receiving your order:
📞 Call / WhatsApp: 055 410 5187
📍 Osu Abebresse Street near Photo Club Imaging and Teshi Bush Road Block Factory Bus Stop, Accra.
